Industry & Sector

There are practices that cut across industry and are universally applicable but there are many more practices that are cut for specific domain areas. They need to be sized accordingly to the nature and stature of company.

The important question is how to scan the market and spot the best practices across industry sectors and across different domain verticals.  Those companies, who are having a proper process and a set mechanism in place, continue to stay ahead in the growth curve.

The practices are spread all around. The question is how to connect and collaborate. The question is how to learn and earn better. It is sharing of learning between different domains and industries. The whole idea is largely premised on the way different practices can be transported from one environmental setup to another. The way customer service is practiced in service industry is different from the way customer service is practiced in manufacturing industry. There is a distinct flavour to customer service in service sector where the core product offering is the intangible service whereas in the manufacturing sector the core tangible product offering is some form of product itself. Similarly diving deeper, inventory management into logistic and warehousing management companies will be having that extra edge as their entire working revolves around such a domain and function.